this is ian from team compare. It doesn’t work at all. Nothing started and some indication it will not ever be created. Please put team compare on the old system and scrap the new system. Its really difficult and awkward. Poorly placed and not user friendly - this is coming from a programmer who makes stuff like this, it is not fixable restart with something new.
The problem is its going back to the 80’s of fill out forms before I will let you proceed. Its completely wrong. Today its a menu system. No holding someone back because a field is not filled out. Further its where are the search buttons. If there is a bunch chatting let me see who is on line. Way to much like the 80’s of programming with a guard not letting anyone in.
Look at the success of google. Its site is extremely simply yet from the initial page you are 2 or 3 clicks from over 30 services. I can check mail or transfer projects through drive. Amazingly robust from a simple uncluttered.
Your site should have in a fun but not silly font Man vs Fat. Copy google mouse over effects but keep the initial page clear. Pop up menus are ok but flash is forbidden. No popups and no sliding bar things absolutely no music. This homepage is to be boring and no unexpecteds.
Today’s users are glancing over you site not staying so accommodate. No stay needs to be more than a few seconds. Make it so. Many of the online chat things with forums fixing problems have coders on the other end. These coders are gaming and doing other things. I personally will have more than a dozen open active tabs. Imagine you are one of the tabs I glance by while making adjustments in the markets and chatting with powerful people. No problem chatting with the team but I do have the minister of finance on the other tab.
This new site fails most aggressively. Scrap it and restart. Your initial premise is wrong. Think WWGD? (what would google do?) Its not google is the greatest its an example of good and I can’t teach you good in a few lines.